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4. Flo by Moen app

1. Last updatedApr 22, 2025

Flo Smart Water Monitor and Shutoff

24/7 plumbing monitoring with daily Health Tests and automatic shut-off

Smart Leak Detection

Extend the Shut-off power by monitoring fixtures and  drains for leaks.

Flo by Moen app 

Run Health Tests, track water usage and turn off your water remotely

Flo Protect Plan

Shut-off owners are eligible for optional insurance against catastrophic damage.

Daily Health Tests

The Flo Smart Water Monitor and Shutoff runs automatic daily Health Tests with our patented MicroLeak™  technology to ensure that your home is leak-free. You can also manually run a Health Test at any time.

3 System Modes

FloSense™, our proprietary AI technology, allows your system to enter into three unique modes: Home, Away, Sleep. Based on the water footprint of your home, each mode offers customized protection.

Track Usage By Fixture

Our proprietary FloSense™ AI also powers the Shutoff's fixture labeling service. Track usage by appliance or fixture over a day or week, set goals, and better conserve water in your home.

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Alerts and Notifications

• Clearing Alerts
• Ignoring Alerts
• Pending Alerts
• Unusual Activity
• Unusual Flow Rate
• Unusual Usage
• What is an Alert?
• Critical Alerts
  
  • Extended Water Usage
  • Fast Water Flow
  • High Water Usage
  • Unusual Event Duration
  • Water System Shutoff
  • Water Use in AWAY Mode
• FloSense
  
  • FloSense, explained
  • How To Adjust FloSense Sensitivity
  • Manual Override
  • Using FloSense
• How To
  
  • How To: Change System Modes to Home, Away, or Sleep
  • How To: Provide Fixture Feedback
  • How To: Restart Your Flo Smart Water Monitor and Shutoff
  • How To: View Water Flow Data in the App
  • How to Hard Reset my Flo Smart Water Monitor and Shutoff
  • How to Hard Reset my Smart Leak Detector
  • How to View: Area Temperature
• Information Alerts
  
  • Alert Resolved
  • Auto Microleak Test Successful
  • Get to Know Your Device: MicroLeak Test
  • Manual Microleak Test Successful
  • Microleak Test Cancelled
  • MicroLeak Test Delayed
  • Microleak Test Interrupted
  • Microleak Test Skipped
  • Microleak Test Started
  • Mode Change
  • Valve Open or Valve Closed
• System Modes
  
  • Away Mode
  • Home Mode
  • Sleep Mode
• System Warnings
  
  • Device Memory Error
  • Device Offline
  • Device Online
  • General System Error
  • Valve Error
• Useful Features
  
  • App is Showing Different Water Consumption Than Expected
  • Area Temperature
  • Fixture Detection
  • Flo by Moen Automatic Health Test
  • How to View: Water Usage History
• Warning Alerts
  
  • Freeze Warning
  • High Water Pressure
  • Low Water Pressure
  • Small Drip Detected
  • Water Pressure Alerts: Why You Need a Pressure Releasing Valve and-or a Thermal Expansion Tank
  • Water Pressure Over Recommended Max

• WLAN Settings
• Alert Resolved