Q & A

DOES FLO BY MOEN WORK WITHOUT THE INTERNET?

Flo by MOEN is designed to work with internet connection for real-time monitoring and alerts of potential leaks in your home. However, it is not Wi-Fi dependent.

Without internet connection the device will continue to monitor your water flow, temperature and detect leaks, but it will not be able to notify you. If you happen to have a major leak in your home while your internet connection is offline, MOEN Flo will still possess the capabilities to quickly shut off your water.

If you’re uncertain whether you valve is open or closed, MOEN Flo possesses two lights – a red and a green one — on the device to indicate this. The red will represent the valve being closed, while the green will mark the valve being open.

The device does, however, require electricity. Homeowners should also ask their plumbing professional about the MOEN-provided emergency battery backup, which can operate for 3+ days if your electricity would cease or the device would be disconnected from an outlet.

IS THERE A MONTHLY FEE FOR FLO BY MOEN? 

There is no monthly fee associated with Flo by MOEN.

However, there is an option to sign up for FLO Protect, which you can purchase for $5 a month with any-time cancellation that has all the following benefits, according to MOEN:

• $5000 Deductible guarantee if the product fails under normal use
• Extended 5-Year Warranty (1 Year out of the Box)
• Proactive monitoring and water concierge
• Enhanced water usage data
• Eligibility for homeowner’s insurance discounts, which may vary depending on carrier
• And more

(Benefits are subject to change over time)

IS FLO BY MOEN WORTH IT?

If we asked you if you have any leaks in your home, could you provide an accurate answer with 100% certainty? It is estimated that 17 gallons are lost due to leaks every day in a typical home – which could lead to larger issues.

If you’re looking for a smart home device that will monitor their water usage on a daily, weekly and monthly basis, detects any leaks, alerts you of any issues and allows you to shut off your system via a tap of a button within the app if a leak is detected then Flo by MOEN is absolutely one of the best decisions you can make for your family’s wellbeing, your home’s health and your financial savings.

Flo by MOEN can potentially grant you access to some homeowner’s insurance discounts, which you should contact your provider to learn more.

If you would like to be sure the smart home device is properly installed and explained, give our experts a call (508) 561-0194

Installation is advice only and Jimmy‘s plumbing and heating is not responsible for the installation.